Community Benefit

It is with immense pride and gratitude that we share with  you CHI Health's 2024 Community Impact Report. This report is more than just a collection of numbers - it’s a reflection of  our unwavering commitment to the people and communities we serve across Nebraska, Iowa, North Dakota, and Minnesota. Over the past year, CHI Health provided $240,826,838 in community benefit across our ministries. This significant investment underscores our dedication to addressing the needs of our neighbors and to ensuring access to quality healthcare for all. More than 55,000 patients received financial assistance, helping them access essential healthcare services. Our commitment to providing high- value health care during tumultuous times is further evidenced in serving over 292,000 patients who rely on Medicaid for their health coverage, providing vital support to our most vulnerable neighbors.

We recognize that healthcare extends beyond the walls of our hospitals and clinics. We launched universal social needs screening, which provided us with rich insight into the many factors that influence our patients' health, such as food and housing insecurity, lack of reliable transportation and domestic violence. We leveraged those insights to drive our community health investments, totaling over $1.2M to nonprofits impacting over 191,000 community members. Here are just a few examples of how those dollars are creating healthier communities:  

• MICAH House (Council Bluffs, IA) opened the Florence M. Lakin Child Development Center, providing childcare for children whose families require emergency shelter. In its first year, the center served 57 children. MICAH House also provided tornado and flood disaster assistance to 1,388 individuals. 
• Lutheran Social Services (Baudette and Park Rapids, MN) delivered  29,819 meals to 585 seniors through congregate dining, curbside pickup, home delivery, and frozen shipped meals. 90% of these seniors indicated that the meals improved their health and 94% who received the home deliveries said that the meals and accompanying safety checks made it easier for them to remain in their home.
• Mercy Housing (Lincoln, NE) supported 100+ low-income residents with stable housing and on-site services such as health screenings, group health classes, an onsite food pantry and food bank deliveries, recognizing that healthy eating and stable housing are two important ingredients for health.

These are just a few stories that show how we are living out our mission. None of this would be possible without the incredible efforts of our dedicated physicians, nurses, staff, volunteers and partners who work tirelessly to serve our patients and communities. Together, we are making a difference in the lives of those we serve. We invite you to explore the full Community Impact Report to learn more about our efforts and the positive impact we are making. Thank you for your continued partnership and entrusting us with all your health care needs.

With gratitude,

David Jones,
CHI Health Critical Access Market President

Julie Goebbel,
CHI Health NE/IA Market President

Reed Reyman
CHI St. Alexius Health Bismarck Market President

CHI Health and Midwest Community Benefit Reports

• Community Benefit Report 2023
• Community Benefit Report 2022
• Community Benefit Report 2021