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Exterior of CHI Health Mercy Council Bluffs

CHI Health Mercy Council Bluffs

Welcome to CHI Health Mercy Council Bluffs, where patients are at the heart of our patient-focused care. Our campus is designed to heal the body, mind and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services include a new Pavilion featuring enhancements in heart & vascular care, surgery, maternity, cancer care, and diagnostic imaging.

Patients & Visitors

Visiting Hours

CHI Health Mercy Council Bluffs does not have restricted visiting hours. Periodically, visitation may be limited because of special circumstances that may arise. We also recognize the importance of our new mothers' needs and have a nap time every day from 2-4 p.m., however, moms do have the option of having visitors during this time. Children are welcome, but must be accompanied by an adult at all times. If you have any questions, please talk to a nurse or care provider.


Many hotels in the Omaha/Council Bluffs area provide reduced rates for CHI Health Mercy Council Bluffs patient families. To obtain prices, please contact the hotel directly and indicate that you are interested in special rates for CHI Health patients and families. Rates may or may not include breakfast. Please phone the hotel for rates and meal details as they are subject to change. 

Patient e-Greeting

Patient eGreeting is a free service provided by volunteers and staff at CHI Health Mercy Council Bluffs. Simply complete the form, and we'll hand-deliver your message to the patient you care about.

Commitment to Safety

Your safety is our highest priority. We’re constantly striving to improve.

This is one example of our many ongoing safety efforts.

Goal: Ensure safety of patients who receive opioid medications

Action: Monitor patient breathing with Capnography equipment (advanced monitor) which alerts staff to beginning signs of decreased respiratory effort, so staff can intervene early

Result: No events of patient harm due to overdosing of opioids

Hospital Procedure Scheduling

Some diagnostic, lab, and imaging procedures are scheduled at the hospital. Find the contact number for these procedures.

CHI Health Mercy Council Bluffs

800 Mercy Dr, Council Bluffs, IA 51503

(712) 328-5000

MD Save Procedures

CHI Health has partnered with MD Save to bring you savings on certain procedures at our facilities. Search for your needed procedure, purchase your discounted voucher online, and then follow the scheduling instructions for your provider. Present your voucher at time of service as proof of payment.