Equipment
- Make sure you have a strong WiFi connection
- Plug in to a power source to prevent battery failure
- Check the audio/video on your device (smartphone, laptop or tablet)
- Adjust the camera so your face is visible
- Consider using earbuds for ease of hearing
- Close other programs so you have streaming bandwidth
- Silence your notifications to prevent interruptions
Setting
- Choose a private space with good lighting
- If others are home, ask for no interruptions
- Turn off the TV, radio or other distractions
- Have your child present if the visit is for them
- Do NOT have a Virtual Quick Care visit while:
- Driving
- Shopping
- Walking or exercising
- Outdoors in a windy area
Exam
- Prepare for your visit by writing down:
- Symptom details (how severe, how long, any changes)
- Medication names/doses (or have bottles on hand to show the camera)
- Medication allergies
- You may be asked to:
- Open your mouth and shine a flashlight on your throat
- Feel your abdomen to see if it hurts
- Show your rash, if you have one
- Breathe in/out to check for respiratory distress
- If you have devices available, you may be asked to:
- Take your temperature with a thermometer
- Check your heart rate with a smart watch
- Weigh yourself on a scale
- Check your blood pressure with a blood pressure cuff
- Check your blood sugar with a glucometer
Behavior
- All virtual visits should be mutually respectful
- Visits will be ended abruptly for disrespectful/inappropriate behavior
- Anyone bieng disrespectful/inappropriate may be dismissed from the clinic