Step 2: Download the Zoom app
Accessing via a mobile device? Download the Zoom Cloud Meetings app from the app store (see links below).
Accessing via your computer? Download the app by visiting www.zoom.us/download, or you can join the meeting directly from your browser by visiting www.zoom.us/join.
Step 3: Join the meeting by entering your meeting ID
When it is time for your appointment, open the Zoom app and select "Join a Meeting." Enter the meeting ID we have provided and select an audio option. You will be placed in the virtual waiting room until the provider arrives. Make sure the mic and camera are on as indicated on the bottom of the screen.
*Zoom does not have access to identifiable health information and protects and encrypts all audio, video, and screen sharing data. Zoom applies mandatory account settings to health care customers’ accounts, which nearly eliminate a given customer’s ability to send PHI to Zoom
The safety and privacy of our patients is our top priority. Our virtual visits are 100% HIPAA compliant, never recorded, and encrypted to protect your privacy. Learn more about the security of virtual visits.
Have questions? Check out the Frequently Asked Questions below, or call your clinic.