CHI Health Mercy Council Bluffs
Welcome to CHI Health Mercy Council Bluffs, where patients are at the heart of our patient-focused care. Our campus is designed to heal the body, mind and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services include a new Pavilion featuring enhancements in heart & vascular care, surgery, maternity, cancer care, and diagnostic imaging.
Patients & Visitors
Visiting Hours
CHI Health Mercy Council Bluffs does not have restricted visiting hours. Periodically, visitation may be limited because of special circumstances that may arise. We also recognize the importance of our new mothers' needs and have a nap time every day from 2-4 p.m., however, moms do have the option of having visitors during this time. Children are welcome, but must be accompanied by an adult at all times. If you have any questions, please talk to a nurse or care provider.
Hotels
Many hotels in the Omaha/Council Bluffs area provide reduced rates for CHI Health Mercy Council Bluffs patient families. To obtain prices, please contact the hotel directly and indicate that you are interested in special rates for CHI Health patients and families. Rates may or may not include breakfast. Please phone the hotel for rates and meal details as they are subject to change.
Patient e-Greeting
Patient eGreeting is a free service provided by volunteers and staff at CHI Health Mercy Council Bluffs. Simply complete the form, and we'll hand-deliver your message to the patient you care about.
Commitment to Safety
Your safety is our highest priority. We’re constantly striving to improve.
This is one example of our many ongoing safety efforts.
Goal: Ensure safety of patients who receive opioid medications
Action: Monitor patient breathing with Capnography equipment (advanced monitor) which alerts staff to beginning signs of decreased respiratory effort, so staff can intervene early
Result: No events of patient harm due to overdosing of opioids
Hospital Procedure Scheduling
Some diagnostic, lab, and imaging procedures are scheduled at the hospital. Find the contact number for these procedures.
MD Save Procedures
CHI Health has partnered with MD Save to bring you savings on certain procedures at our facilities. Search for your needed procedure, purchase your discounted voucher online, and then follow the scheduling instructions for your provider. Present your voucher at time of service as proof of payment.