We are sorry to inform you that the CHI Health Immanuel Wellness Center will not be reopening. On behalf of our staff, I would like to thank you for your loyal support of our facility. Our team at Immanuel has sincerely enjoyed having you as a client and helping you pursue your fitness goals.
In the wake of COVID-19, we’ve had to make difficult decisions to close our Wellness Centers at both CHI Health Lakeside and CHI Health Immanuel. This will help us remain focused on our core business. Our Wellness Center would need additional staff, equipment and significant improvements in infrastructure to provide a safe environment for our clients and the service our clients expect. While we would love to continue offering this service to our communities, at this time, we are not able to accommodate these additional expenses.
It’s important to us that you continue your wellness journey. We took the time to reach out to other health and fitness facilities in the area and they would welcome the opportunity to show you their facilities so that you might continue your healthy lifestyle. Please see the Frequently Asked Questions below and offers from other nearby gyms.
If you need additional information, please email us at CHIhealthWellnessCenters@alegent.org or call 402-572-2925 to reach our Wellness Center front desk.
We thank you for choosing Immanuel as your wellness partner and appreciate having the opportunity to serve you. We look forward to providing care for your medical needs at our Immanuel facilities.
Q1: Why did the Wellness Centers close? Was it due to COVID-19?
A: Our wellness centers have been challenged with decreasing volumes and more competition for a while now. However, COVID-19 is a big factor in making the tough call to close. We’ve had to invest in facilities to prepare for a surge of patients and at the same time, we had to suspend elective procedures that contribute to our bottom line. Our Wellness Center would need additional staff, equipment and maintenance in order to provide a safe environment for our clients, and at this time, we are not able to accommodate these additional expenses.
Q2: What will happen if I am enrolled in an automatic payment plan for my membership dues?
A: You will receive no additional deductions from your account. The final member billing occurred in March 2020.
Q3: I pre-paid for my membership. Will I be refunded for any remaining months on my account?
A: Yes, you will be refunded any remaining months on your pre-paid membership, retro-dated to April 2020. For example, if your membership was pre-paid through December 31, 2020, you will receive monthly credit for April to December (9 months). If you are due a refund, you will receive a letter confirming the number of months refunded and the total amount of your refund. If you have an active credit/debit card on file, your refund will be issued to that account. If we need additional information to process your refund, we will reach out to you by phone.
Q4: I have personal property in a locker at Immanuel Wellness Center. How will I be able to collect any belongings that are currently in my locker?
A: Please email us at CHIHealthWellnessCenters@alegent.org at 402-572-2925 to arrange a time to pick up your possessions. The Immanuel Wellness Center is not accessible to the public without prior arrangement with our staff.
Q5: I want to continue to work out at a gym. Can you assist with finding another facility?
A: We have reached out to other health and fitness facilities in the area and they would welcome the opportunity to help you continue your healthy lifestyle. We’ve looked specifically for places that have comparable programs, fees and are conveniently located in our community. See the Appendix below to find a list of these facilities with any special offers you might receive as a CHI Health Wellness Center transfer.
Q6: Many other area gyms have been open for several weeks. Was it possible to announce the permanent closure at an earlier date?
A: During the onset of the COVID-19 pandemic, our initial and immediate focus was given to caring for those impacted by this illness; closure of our Wellness Centers was warranted and ongoing closure was advisable until our local communities experienced a peak and recovery in COVID-19 cases. We also began extensive planning on the additional resources and procedures that would be required to maintain our commitment to a safe and healthy environment for our community members, including ongoing infrastructure updates and equipment needs in our Wellness facilities for the near future. As the duration and impact of the COVID-19 pandemic on our healthcare organization became more clear, we were faced with difficult decisions. Ultimately, these decisions were made after extensive review and planning to make sure we could ease the transition for our staff and members.
Q7: I have interest in purchasing equipment from the Center. Am I able to do this?
A: We do not have immediate plans to sell the fitness equipment. If you have interest in a specific piece of equipment and would like to be added to our contact list if any equipment becomes available, feel free to email us at CHIHealthWellnessCenters@alegent.org.
Appendix: A Sampling of Fitness Facilities in Proximity to CHI Health Immanuel
- Planet Fitness – N 90th: 5413 N 90th St, Omaha, NE 68134; 402-614-2400
- $1 enrollment fee, $22 monthly dues, free guest passes
- Planet Fitness – Ames Ave: 5760 Ames Ave, Omaha, NE 68104; 402-933-3575
- $1 enrollment fee, $22 monthly dues, free guest passes
- Anytime Fitness: 2215 N 90th St, Omaha, NE 68134; 402-991-8663
- For CHI transfers: $0 enrollment free, $29 monthly dues (6 month agreement), 24-hour access (bring copy of your letter or email to receive offer)
- YMCA – Butler Gast: 3501 Ames Ave, Omaha, NE 68111; 402-453-8903
- YMCA – Maple Street: 7502 Maple St, Omaha, NE 68134; 402-393-3700
- Blue Moon Fitness: 10930 Emmet St. Ste B, Omaha, NE 68164; 402-496-0330
- Genesis Health Club – Westroads: 1212 N 102nd St, Omaha, NE 68114; 402-706-4109
- Location temporarily closed due to remodeling project. Join during construction and have “early bird pricing” guaranteed for life.
- AgeWell by Immanuel Community: 6801 N 67th Plaza, Omaha, NE 68152; 402-507-4899