Specialty/Mail Order Pharmacy

The CHI Health Specialty Pharmacy located in Omaha, NE, serves as a specialty pharmacy for CommonSpirit Health employees, as well as patients. The pharmacy can ship specialty medications and mail-order maintenance medications (depending on benefit plan applicability) to states indicated on the map below.

Map of States CHI Health Specialty Pharmacy Mails to

When you have a health condition that requires complex medication, you need a pharmacy that’s just as dedicated to your health and well-being as your doctors and nurses are. A specialty pharmacy provides specialized medications used for treating a variety of conditions. Because CHI Health Specialty Pharmacy specializes in serving patients with chronic and complex conditions, our focus is always exactly where it should be—on keeping you healthy.

How Do I Get Set Up with CHI Health Specialty/Mail-Order Pharmacy?

In order to begin using the pharmacy for your mail order prescriptions you may contact the pharmacy at (855) 267-9234, M-F 8:00 - 6:00 p.m. CST, or via e-mail at

We offer specialized support for a variety of patient conditions

CHI Health's Specialty Pharmacy Program is Accredited

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Our pharmacists are specially trained

Health conditions can be complicated and require not only a specialized physician, but also a specialized pharmacy that truly understands how to help you manage your care. Our pharmacists are specially trained to provide guidance and support to patients with complex conditions. Consider us a key part of your local team of doctors, nurses and facilities, all working together to better coordinate your care. Should you have any questions or concerns, we’re here to talk to you, 24/7 at 1 (855) 267-9234.

Working together to coordinate your care

Effective communication between your medical team and pharmacy is crucial in ensuring that you receive quality care. That’s why a specialty pharmacy like ours, truly a part of your local health care team, is so important. All medical records are shared electronically between your doctors and pharmacy so there are no communication gaps that could delay delivery of your time-sensitive prescriptions.

Managing your medication supply

A lapse in your treatment can disrupt your care and create potential problems, so we’ll call regularly to check on your supply. You’ll receive an initial call to set up a delivery schedule, then we’ll contact you each month to ask what medications and related supplies you need. We’ll make sure you receive them quickly, no matter where you want them delivered. And they’ll always be shipped with care.

Your financial advocate

Staying healthy is your number one priority, not worrying about paperwork. Our Patient Financial Advocates will help you every step of the way to navigate the necessary insurance forms and answer your questions. They will also advocate on your behalf to make sure you are billed correctly.

Providing valuable education and support

At CHI Health Specialty Pharmacy we do a lot more than simply fill your prescriptions. We provide valuable education and support including help with medication compliance and financial assistance. We can talk to you about interactions and possible side-effects of your medication and any concerns you may have. And with direct access to your healthcare professionals, we’ll ensure there are no communication gaps that could delay delivery of your prescriptions. With us, you’ll have peace of mind in knowing that your medications and related supplies will be delivered to you on time and always handled with care. We’re committed to doing everything we can to make managing your health as easy as possible. We're here to help, so please feel free to call us anytime. Our pharmacists are available to answer your questions, 24/7. Call us, toll-free at 1 (855) 267-9234.

Going Green!

Our specialty pharmacy does our part to save the environment by using a bio-degradable insulation on all cooler packed prescriptions. The insulation is dissolvable by putting the pieces in a sink and running water over – it’s safe for pipes, septic and waste treatment facilities. You could also place the pieces in a bucket of water, let sit overnight, and pour over plants— it’s great plant food!