A Note from the Mercy Council Bluffs CNO
Denise McNitt, MS, RN, NEA-BC
Vice President of Patient Care Services/ CNO
Mercy Council Bluffs Hospital
When I am getting introduced to someone I don’t know and they ask “what do you do?” my immediate response is, “I am a nurse,” not hospital administration, or health care but simply “I am a nurse”. What powerful words these are to almost everyone I meet. Nurses are admired, looked at as role models, and respected more than any other profession. Why? Because we have earned their trust by being at their side during some of their most difficult moments. We have been part of tough conversations when getting a new diagnosis, have helped with a challenging birth, educated on side effects of new medications, and assisted with very private personal care. These are intimate and vulnerable moments where nursing really shines.
I am proud to call myself a nurse who works at CHI Health Mercy Hospital. A Mercy nurse exemplifies everything that I would call a positive attribute of a nurse. As I hear the stories of compassion that come from our staff I cannot be prouder. All of our departments have some mission projects that somehow assist our patients. Clothing, mitten, and shoe drives, working at homeless shelters, taking in patient’s pets that need boarding while in the hospital, and many other unheard stories. I only hear of a portion of these good deeds that take place within the walls of Mercy as they are done quietly and without the expectation of a thank-you. I feel blessed to be part of such a rich culture of caring in which our patients, family and community always come first.
CHI Health Mercy is one of kind, you can feel the pride and ownership when you walk in the doors, when you talk with a staff member, and observe interactions with patients and families. Really good happens here! I am proud to be a Mercy nurse.