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Notice of Nondiscrimination

Discrimination is against the law

CHI Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. CHI Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

CHI Health:

  • Provides free aids and services to people with disabilities to communicate effectively with us such as:
    • Qualified sign language interpreters
    • Written information in large formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the language assistance number listed below.

If you believe that CHI Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance by dialing the number listed below.

You can file a grievance in person or by mail, fax, or e-mail.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint portal, available online or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, DC 20201, 1 (800) 868-1019, (800) 537-7697 (TDD)

Complaint forms are also available online.

Nondiscrimination statement:

Below are contact numbers for each location:

Good Samaritan

  • (308) 865-7900 - Grievance
  • (308) 865-7622 - Language Assistance

Creighton University Medical Center – Bergan Mercy

  • (402) 398-5799 - Grievance
  • (402) 398-5622 - Language Assistance

Immanuel

  • (402) 572-2898 - Grievance
  • (402) 398-5622 - Language Assistance

Lasting Hope Recovery Center

  • (402) 398-5799 - Grievance
  • (402) 398-5622 - Language Assistance

Lakeside

  • (402) 717-8717 - Grievance
  • (402) 398-5622 - Language Assistance

Mercy Council Bluffs

  • (712) 328-5950 - Grievance
  • (402) 398-5622 - Language Assistance

Mercy Corning

  • (641) 322-6279 - Grievance
  • (402) 398-5622 - Language Assistance

Midlands

  • (402) 593-3172 - Grievance
  • (402) 398-5622 - Language Assistance

Missouri Valley

  • (712) 642-9209 - Grievance
  • (402) 398-5622 - Language Assistance

Plainview

  • (402) 582-4245 Ex.1273  - Grievance
  • (402) 398-5622 - Language Assistance

Schuyler

  • (402) 352-4072 - Grievance
  • (402) 352-4461 - Language Assistance

St. Francis

  • (308) 398-9819 - Grievance
  • (308) 398-5863 - Language Assistance

Nebraska Heart

  • (402) 328-3009 - Grievance
  • (402) 328-3000 - Language Assistance

St. Elizabeth

  • (402) 219-7700 - Grievance
  • (402) 219-8000 - Language Assistance

The Physician Network

  • (402) 343-4667 - Grievance
  • For Language Assistance, contact the clinic you will be seen at

St. Mary’s

  • (402) 873-8926 - Grievance
  • (402) 398-5622 - Language Assistance

CHI Health Clinics

  • (402) 343-4667 – Grievance
  • For Language Assistance:
    • Good Sam:  (308) 865-7622
    • Metro:  (402) 398-5622
    • Schuyler:  (402) 352-4461
    • St. Francis:  (308) 398-5863