Entry Screenings and Masks
Clinics require all patients and support persons accompanying them to be in a medical mask. Clinics have respiratory hygiene stations at the entrance with masks and hand sanitizer available for patients to use. At check-in, our registration staff will screen patients and support persons about COVID-19 exposure and symptoms. Only healthy support persons are allowed to accompany a patient to appointments.
Electronic Check-in Option
For an electronic check-in option, you can use the MyChart app set up for your account. You'll get a notification 24 hours before your appointment allowing you to check-in through your MyChart account where you can update your information about your address and phone number, your insurance information, your medical conditions and medications and all of that to speed up the check-in process and to keep you from having to do that with one of us and keeping you a safe distance at home.
We continue to do extra cleaning but are not doing hourly disinfection so that needs to be removed. We continue to have minimal things in the waiting room area.
In addition to providing electronic check-in if you do come in to check-in person we've decreased the amount of touching to be done. So you'll be asked to swipe your credit card if you're going to use that to verify information. We don't need to take your ID card or your credit card from you just to decrease that touching.
Virtual Visit Options
When you call to schedule an appointment you'll be given several options depending upon why you need to be seen. Sometimes we do need to see you in the clinic and you'll be invited to schedule an appointment to come in and see us, and again we're making you safe to do that. But, for the right purposes we might consider offering you a virtual visit where you can visit with your provider via video chat or a telephone call to be able to take care of you and keep you separated. But we know you need to come in sometimes and we're doing things to make sure that that is a safe opportunity for you as well.