Compassion: Nurses Turn Feeling into Action

Nurses who Care

“When you are a nurse, you know that every day you will touch a life or a life will touch yours.” - Anonymous

Each day the nurses at CHI Health encounter people in need and willingly enter into the challenges they face. Their readiness to help, to connect with others, is a part of what they do on a daily basis. Unfortunately, the extraordinary nature of their call to care is sometimes lost, shrugged off because “it’s just what we do.” That’s why shining a light on these caregivers, celebrating the best of their compassion, reverence for life and love for one another helps us all understand the profound impact we make in the lives of others.

We Are Called to Serve

A family down on its luck will never forget the kindness they were shown at CHI Health Creighton University Medical Center.

“The family was essentially homeless and had no transportation,” said Andrea Hunter, manager of security. A friend had been able to bring them to the hospital, but only on the day before the adult male was scheduled for surgery.

“The family hoped to fly under the radar,” said Hunter. Instead, security along with the staff in Care Management worked together to make arrangements for the family to have an appropriate place to stay in advance of receiving care.

“It was not only the safer option, but also showed a great deal of caring for the man and his family. Such amazing staff we have!” Hunter said.

Going the Extra Mile

Have you ever wondered what makes a person go that extra mile? Continually giving of themselves and their talents each day? We asked a few of our extraordinary nurses from across our system to share their insights.

Nancy Exstrom, RN, Critical Care Unit, CHI Health St. Elizabeth: “Since I was a little girl I have always been the one to care for everyone. At slumber parties, at school, with my family, it’s very innate. It is the gift God gave me and it has been up to me to grow it. I started as a bedside nurse, now in management I love watching young nurses grow into experienced, fulfilled, knowledgeable and competent nurses. I love being a nurse and proud to say I am a nurse!”

Joy Taggart, RN, Emergency Services, CHI Health Good Samaritan: “I try to treat everyone I meet the same way I would treat my mother. I hope to alleviate people’s fears and make the ED not such a scary place. Everyone deserves a laugh, a smile or a kind word – especially on the worst day of their lives.

“I have had a few patients over the years that I won’t ever forget, and for them I am grateful. They were kind enough to let me into their world, and I was honored to be part of it.

“It’s going to sound corny, but I really enjoy when I first walk into the building. Everyone says “Hi!” and people seem genuinely happy to see me. I have an amazingly awesome work family! We work hard together, and have seen some pretty awful things, but we are always there to lift each other up.” Michael Kingsley, RN, Cath Lab, CHI Health St. Francis: “My faith has always given me something to hold on to and I can’t imagine not being able to share that hope with others. A comforting touch, a prayer before surgery — I believe in treating the ‘whole’ person — body, mind and especially spirit.”

7 ways to make an impact Infographic