Creighton University Medical Center - Bergan Mercy

CHI Health's Academic Medical Center and Level 1 Trauma Center

Creighton University Medical Center - Bergan Mercy

Welcome to CHI Health Creighton University Medical Center - Bergan Mercy, where patients are at the heart of our patient-focused care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart & vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging.

Patients & Visitors

Visiting Hours

Creighton University Medical Center - Bergan Mercy does not have restricted visiting hours. Periodically, visitation may be limited because of special circumstances that may arise. We also recognize the importance of our new mothers' needs and have a nap time every day from 2:00 p.m. - 4:00 p.m., however, moms do have the option of having visitors during this time. Children are welcome but must be accompanied by an adult at all times. If you have any questions, please talk to a nurse or care provider.

Dining Center

The Creighton University Medical Center - Bergan Mercy Dining Center is open Monday - Friday. It is located on the lower level. From the main lobby entrance, go to the north hallway and take the north elevator to the lower level. Turn left and you will find the cafeteria at the end of the hall.

Dining Center
Breakfast 7:00 a.m. - 9:45 a.m. Monday - Friday
Lunch 11:00 a.m. - 1:30 p.m. Monday - Friday

Healing Grounds 
Monday - Thursday 6:30 a.m. - 8:30 p.m. 
Friday - Sunday 6:30 a.m. - 7:00 p.m. 

Monday - Thursday 10:00 a.m. - 2:00 a.m.
Friday 10:00 a.m. - 10:00 p.m.
Saturday 7:30 a.m. - 10:00 p.m.
Sunday 7:30 a.m. - 2:00 a.m.

Mass Times

Days: Monday, Wednesday, and Sunday
Time: 11 a.m.
Place: Our Lady of Hope-Sister Norita Cooney Chapel, Main level of hospital


Many hotels in the Omaha/Council Bluffs area provide reduced rates for CHI Health hospital patient families. To obtain prices, please contact the hotel directly and indicate that you are interested in special rates for CHI Health patients and families. Rates may or may not include breakfast. Please phone the hotel for rates and meal details as they are subject to change.

MD Save Procedures

CHI Health has partnered with MD Save to bring you savings on certain procedures at the CHI Health Creighton University Medical Center - Bergan Mercy campus. Search for your needed procedure, purchase your discounted voucher online, and then follow the scheduling instructions for your provider. Present your voucher at time of service as proof of payment.

Online Gift Shop

We have a variety of gifts, fresh flowers, balloons and much more! Once you’ve made your selection, which includes your personal message, we’ll verify that the recipient is still a patient in the hospital. We’ll process your order and payment then deliver your gift right away!


Primary Stroke Center

As a Certified Primary Stroke Center, Creighton University Medical Center - Bergan Mercy follows nationally recognized standards and guidelines for stroke care, which can significantly improve patient outcomes and limit the long-term effects of the illness. Comprehensive stroke services include specialized emergency and inpatient care, physical rehabilitation and comprehensive outpatient therapy.

Pathway to Excellence® Designation

CHI Health Creighton University Medical Center - Bergan Mercy has achieved Pathway to Excellence® designation by the American Nurses Credentialing Center (ANCC). The Pathway to Excellence designation identifies the elements of work environments in which nurses can flourish. The designation substantiates the professional satisfaction of nurses at Bergan Mercy and identifies it as one of the best places to work.