General Information

CHI Health, sponsored by Catholic Health Initiatives (CHI), is the physician group practice of CHI Health, the largest faith-based healthcare system in Nebraska and southwest Iowa. A growing multi-specialty network of highly-skilled medical providers, CHI Health offers primary and specialty care at more than 100 clinic locations; quick access to immediate, non-emergent care at  two Priority Care and one Pediatric Priority Care locations, as well as several convenient Quick Care locations. As the primary teaching partner of Creighton University’s health sciences schools, CHI Health and CHI Health are committed to teaching the health professionals of the future.

Insurance and Billing

At CHI Health, we accept most insurance plans. Please bring your insurance card and insurance company filing address to your appointment. Any costs not covered by your insurance plan, including copayments, deductibles and routine services are due at the time of your visit. CHI Health also offers a financial assistance program, to those that qualify, to assist uninsured patients as well as those with balances after insurance. You may call our Customer Service Center at (402) 717-4380 for further assistance.

In Case of Emergency

If you are having an emergency that requires immediate attention, please go directly to the Emergency Room. If your condition is not of an emergent nature, please call our office. In many cases, an office visit will be arranged for the same or next day. If you have an urgent situation after hours, please call our office location and leave a detailed message. Our answering service can reach us 24 hours a day, and we will promptly return your call.

Clinic Forms

Registration and personal history forms are available online here.

Medical Records

Wherever you go within CHI Health, your health records go with you. With one medical record system for all of our clinics, priority cares, and after hours services we are able to access your child’s important medical information quickly and effectively. To request your medical records, please go to the Medical Records page to download an authorization form. Please mail or fax the completed form to the clinic location at which you were treated.

Online Bill Pay

If you had service at an CHI Health location, you may pay your bill online here. You may inquire about your CHI Health bill by completing the the online form here.

Prescription Information

Prescription refills are ordered during regular office hours. Unless there is an emergency, please allow 24 hours for a physician to review your information and order your refill. Medications will not be refilled after hours, on weekends, or other times when the office is closed (unless it is a life- sustaining medication).