Discrimination is against the law

CHI Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. CHI Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

CHI Health:

  • Provides free aids and services to people with disabilities to communicate effectively with us such as:
    • Qualified sign language interpreters
    • Written information in large formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as
    • Qualified interpreters
    • Information written in other languages


If you need these services, contact the language assistance line at the number provided below.

If you believe that CHI Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance by dialing the number listed below.

You can file a grievance in person or by mail, fax, or e-mail.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint portal, available online or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-868-1019, 800-537-7697 (TDD)

Complaint forms are also available online.

Below are contact numbers for each location:

Location

Grievance

Language assistance

Good Samaritan

308-865-7900

308-865-7622

Creighton University Medical Center – Bergan Mercy

402-398-5799

402-398-5622

Immanuel

402-572-2898

402-398-5622

Lasting Hope Recovery Center

402-398-5799

402-398-5622

Lakeside

402-717-8717

402-398-5622

Mercy Council Bluffs

712-328-5950

402-398-5622

Mercy Corning

641-322-6279

402-398-5622

Midlands

402-593-3172

402-398-5622

Missouri Valley

712-642-9209

402-398-5622

Plainview

402-582-4245

Ext. 1273

402-398-5622

Schuyler

402-352-4072

402-352-4461

St. Francis

308-398-9819

308-398-5863

Nebraska Heart

402-328-3009

402-328-3000

St. Elizabeth

402-219-7700

402-219-8000

The Physician Network

402-343-4667

Contact the clinic you will be seen at

St. Mary’s

402-873-8926

402-398-5622

CHI Health Clinics

402-343-4667

Good Sam:  308-865-7622

Metro:  402-398-5622

Schuyler:  402-352-4461

St. Francis:  308-398-5863

Nondiscrimination statement: