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CHI Health Laboratory Notifications

Free and Total Testosterone for Female/Child Test Updates
July 18, 2014
 

Effective immediately, CHI Health Laboratory test requirements for Free and Total Testosterone for Females and Children require a Red Top Serum Tube as the only acceptable container type due to new methodology. Internal investigations at Pathology Associates Medical Laboratories, our Reference Lab, have indicated that use of SST tubes (Gold tops) may result in falsely elevated values. The online lab directory has been updated to reflect this change. 


Vitamin B1 Plasma versus Vitamin B1 Whole Blood -- Clarification
July 18, 2014

Due to the recent influx of issues with ordering and collection of Vitamin B1 (Thiamine), CHI Health Laboratory (ACL) is providing the following clarification between Vitamin B1 Plasma and Vitamin B1 Whole Blood. These specimens are not interchangeable.

 For the Vitamin B1 Plasma:

  • Used to monitor recent intake of Thiamine
  • EPIC Lab Order Summary will say "Vitamin B1".  The Cerner barcode label will say "VitB1PL". 
  • Collect - Green sodium / lithium heparin tube or Lavender EDTA.
  • Centrifuge and transfer plasma to an amber transport tube. The plasma must be protected from light.  The specimen will be rejected if it is not protected from light.
  • Write “Plasma” on the aliquot tube.
  • Send to Reference Lab frozen, as it is a critical frozen test.

 For Vitamin B1 Whole Blood:

  • Used to determine Thiamine deficiency
  • EPIC Lab Order Summary will say "Vitamin B1, whole blood".  The Cerner barcode label will say "VitB1WB".
  • Collect - Lavender EDTA or Green sodium / lithium heparin and protect tube from light
  • Do NOT centrifuge.  Transfer whole blood to an amber transport tube.  This specimen must be protected from light. It will be rejected if not protected from light.
  • Write “Whole Blood” on the aliquot tube.
  • Send to Reference Lab frozen, as it is a critical frozen test.

Please share this information with the appropriate staff. Contact ACL Client Services at 402-717-5227 with any questions. 



 

Contact List

Mailing Address

CHI Health Laboratory
4955 F Street
Omaha, NE 68117

Customer Service/Lab Results

Phone: (402) 717-5227 Press Option 1
Fax: (402) 717-5252

Courier Service

Phone: (402) 717-5227, Press Option 2

Lab Supplies

Phone: (402) 717-5227, Press Option 3
Fax: (402) 717-5262

Billing Services

Phone: (402) 717-5227, Press Option 4
Fax: (402) 717-5262

Information Services

Phone: (402) 717-2547
Fax: (402) 717-5262

Customer Representatives

Connie Peppard
Office: 402-717-2814
Fax: 402-717-2839
Cell: 402-690-1388

Karynn Kucera
Office: 402-717-5214
Fax: 402-717-2839
Cell: 402-516-5532

Diana Rogers
Cell: 402-206-1884
Fax: 402-717-2839

Denise Durski
Office: 402-717-5215
Fax: 402-717-2839
Cell: 402-306-6454

Denise York
Office: 402-717-2823
Fax: 402-717-5252
Cell: 402-350-7148

 

Patient Instructions

CHI Health Laboratory provides routine adult and pediatric specimen collections for diagnostic testing and screening. In addition to routine blood collection, you may drop off other types of specimens, stool, urine and semen specimens for analysis.

Our skilled staff works diligently to provide each patient with prompt and professional service. We strive to make your experience at the lab as stress-free as possible with conveniently located facilities and hours of operation that accommodate your busy schedule. Our staff is committed to providing a professional environment for each patient during the specimen collection process. If you have any questions, please call our Customer Service Department at 402-717-5227 and we will be happy to assist you.

Where can I have my blood drawn or drop off a specimen?

CHI Health Laboratory offers primary and secondary patient service centers at many convenient metro Omaha and regional locations for specimen collection or drop off.

Patient Service Centers

We offer three Primary Patient Service Centers for your convenience. If you visit one of these centers, you will receive reference laboratory pricing.

Secondary Service Centers

As an alternative, you may visit one of the Secondary Service Centers located at hospital diagnostic centers to have your lab work drawn, or to drop off a specimen. Please bring with you a laboratory requisition. Click here for examples of laboratory requisitions accepted at the Primary and Secondary Service centers. 

What items do I need to take to the CHI Health Patient Service Center specimen collection lab?

You should bring with you the following information:
  • A laboratory requisition provided to you by your health care professional requesting laboratory testing. Click here to see examples of requisitions that can be submitted to the reference laboratory.
  • A current insurance card (Medicare, Private Insurance or HMO/PPO)
  • A photo ID (for example, a driver's license or state issued identification card) Minors must be accompanied by their parent or legal guardian.

    If you are bringing a minor to a specimen collection lab and you are not that minor’s legal guardian, you may need to bring a notarized statement signed by a parent or legal guardian authorizing you to give permission for the collection and billing of the tests ordered by the minor's doctor.

Are appointments required?

Appointments are not required. Walk-ins are welcome. However, our locations are generally busiest from opening until 10:00 AM. If fasting is not required for your test, you may wish to come during off- peak hours.

What should I expect when I have a lab test?

Your role in the performance of a lab test is to provide a specimen that will be analyzed in a laboratory. The specimen you provide might be blood or urine or stool. You can be assured that Alegent staff will make the specimen collection process as safe, quick, and comfortable as possible while safeguarding your dignity and privacy. When visiting your physician, ask what test is being performed, why the test needs to be done, what you can expect the procedure to be like, when you can expect to hear about your test results, and how the test results will affect the course of your care.

Do I need to do anything special to prepare for a lab test?

Sometimes special preparation is required to improve the accuracy of a test. This may involve fasting (not eating any or certain foods) for several hours or even overnight, drinking more or less water than usual, or avoiding certain medications or vitamin and herbal supplements before the test. If you are delivering a specimen to the lab, there might be special instructions for transporting the specimen. Your physician should provide you with written instructions for preparing for your test. Follow those instructions exactly as they are written. If you are not certain if special preparation is required, or if you have questions about the instructions you were given, contact your physician’s office. If you did not follow the test preparation instructions you received from your physician, let the staff at the specimen collection lab know about this before your specimen is collected.  

Who will report my test results to me?

The physician who ordered the test or a member of his or her office staff will contact you regarding your test results. If you contact the laboratory, we will be limited in what information we can provide to you regarding your lab tests. It is best if you contact your physician with any questions you may have.

How soon can I expect to receive my test results?

Depending on the complexity of the test being performed, it could take as little time as a few hours to as much as several days before your results are available. When visiting your physician, ask your physician how soon he or she expects your test results to be available and how long you should wait before contacting the office if you have not received any news about your test results. Can I order my own tests directly from CHI Health Laboratory Services? Lab testing must be ordered by a licensed health care professional or authorized designee.

Patient Instructions

These patient instructions will guide you through the collection process.

What is Fasting?
Urine Collection - male
Urine collection - female
24-Hour Urine Collection
Patient Instructions for Stool Collection
Semen Analysis Collection - Fertility
Semen Analysis Collection - Post-vasectomy

Instrucciones Para el Paciente

Traducir al español Estas instrucciones para el paciente que le guiará en el proceso de recolección.

¿Qué Significa Estar En Ayunas Y Debo Yo Ayunar?
Recolección De Orina/Hombres
Recolección De Orina/Mujer
Instrucciones Para La Recolección De Orina De 24 Horas
Instrucciones Para El/La Paciente Para La Recolección De Heces
Análisis Semen - fertilidad - Español
Análisis Semen - después de vasectomía - Español

CHI Health Laboratory

CHI Health Laboratory unites reference and hospital laboratories. This unique combination of management experience allows us to better understand and assist our clients in their delivery of patient care.

CHI Health Laboratory's 250-member staff is comprised of highly trained medical directors, clinical laboratory scientists, technicians and support staff.

We strive to be a leader in providing integrated high quality clinical laboratory and anatomical pathology testing services in state-of-the-art facilities that are backed by extensive quality assurance programs. Our information system shares data across the CHI Health system, providing continuity of patient care by delivering accurate laboratory information to the right place and person at the right time.

CHI Health Laboratory maintains a current CLIA number through the United States Health and Human Services Centers Medicare & Medicaid Services (CMS). 

CHI Health Laboratory is accredited by The College of American Pathologists and is HIPAA compliant. We also participate in extensive quality assurance programs.

Certifications