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CHI Health Laboratory Notifications

C. Difficile Testing by PCR
September 5, 2014 (Posted June 3, 2015)

Effective September 15, 2014, CHI Health Laboratory (formerly known as Alegent Creighton Laboratory) will be upgrading the PCR based assay for Clostridium difficile testing. There are no changes to sample collection or specimen handling conditions.

  • The new orderable in Cerner will be C. difficile by PCR
  • The assay will be run once daily with a cut-off time of 1:00 PM on Mon-Fri and 10:00 AM on Sat-Sun.

Please feel free to contact CHI Health Laboratory at 402-717-5227 with any questions.


Reference Range Change: Osmolality (Serum/Plasma)
May 1, 2015

Effective May, 1, 2015 the reference range for Osmolality Serum/Plasma will change to 285-305 mOsm/kg. This change is based on a recently conducted patient reference range study at CHI Health Laboratory.

CPT Code: 83930
Methodology: Freezing Point Depression
New Reference Range: 285-305 mOsm/kg
Specimen Type: Serum or Plasma
Test Schedule: Sunday-Saturday
Turnaround Time: Same Day
Start Date: Friday, May 1, 2015


Reminder: Cortisol Timed Draws
May 1, 2015

  • Specimens drawn outside the listed times below do not have a reference range. Outside these times, order a Cortisol, Random.
  • Reference ranges are only valid if specimens are drawn during the correct timeframe as shown below.
    • Cortisol AM must be drawn during 0700 - 0900
    • Cortisol PM must be drawn during 1500 - 1700
CPT Code: 82533
Methodology: Chemiluminescent
Specimen Type: Serum
Test Schedule: Sunday-Saturday
Turnaround Time: Same day
EPIC Orderable: Cortisol, Random
 Cortisol AM
 Cortisol PM
For more information, call CHI Health Laboratory, 402.717.5227.


Test Change: HIV 1& 2 Antibodies/Antigen
April 3, 2015

On April 3, 2015, the lab will change to 4th Generation HIV testing that allows detection of the p24 antigen.  In summary, for the screening of blood or for diagnosis, the current serologic window period represents a period of about 3-4 weeks when HIV infection cannot be demonstrated using antibody tests.  Methods that detect p24 antigen can shorten this period by about 1 week, although not all seronegative HIV-infected individuals will be identified.

Test to be Replaced: HIV 1&2 Antibodies  CPT 86703
New Test: HIV 1& 2 Antibodies/Antigen CPT 87389
Methodology Enzyme Immunoassay
Reference Range Negative
Specimen Type Serum or plasma
Test Schedule Monday-Friday, batched once per day
Turnaround Time 24-48 hours if negative
Start Date Friday, April 3, 2015
  • Positives will reflex to Human Immunodeficiency Virus Types 1 and 2 (HIV-1/HIV-2) Antibody Differentiation by Multispot CPT 86701, 86702. See algorithm
  • EPIC Users: New Epic orderable will be HIV1/2 Ag/AB. Remember to remove the previous orderable (HIV-1 and HIV-2 Antibodies) from any personal favorite list.
  • Other EMR users need to coordinate these changes with their appropriate analysts.


Billing Change: Midwest Pathology Pro Fees
March 1, 2015

Effective March 1, 2015, Midwest Pathology Specialists, anatomic and clinical pathologists group will no longer independently bill for their professional fees.   Their professional charges will be billed through
CHI Health, CHI Health Business Office 7261 Mercy Road Omaha, NE  68124.  
  • For specimens collected prior to March 1, 2015, patients will receive statements for professional fees from Midwest Pathology Services.  Questions for these charges should be referred to phone number 877-307-5864.
  • For specimens collected on and after March 1, 2015, patients will receive statements for professional fees from CHI Health.  Questions for these charges should be referred to phone number 402-717-4800 or 855-515-9372


Contact List

Mailing Address

CHI Health Laboratory
4955 F Street
Omaha, NE 68117

Customer Service/Lab Results

Phone: (402) 717-5227 Press Option 1
Fax: (402) 717-5252

Courier Service

Phone: (402) 717-5227, Press Option 2

Lab Supplies

Phone: (402) 717-5227, Press Option 3
Fax: (402) 717-5262

Billing Services

Phone: (402) 717-5227, Press Option 4
Fax: (402) 717-5262

Information Services

Phone: (402) 717-2547
Fax: (402) 717-5262

Customer Representatives

Connie Peppard
Office: 402-717-2814
Fax: 402-717-2839
Cell: 402-690-1388

Karynn Kucera
Office: 402-717-5214
Fax: 402-717-2839
Cell: 402-516-5532

Diana Rogers
Cell: 402-206-1884
Fax: 402-717-2839

Denise Durski
Office: 402-717-5215
Fax: 402-717-2839
Cell: 402-306-6454

Denise York
Office: 402-717-2823
Fax: 402-717-5252
Cell: 402-350-7148


Patient Instructions

CHI Health Laboratory provides routine adult and pediatric specimen collections for diagnostic testing and screening. In addition to routine blood collection, you may drop off other types of specimens, stool, urine and semen specimens for analysis.

Our skilled staff works diligently to provide each patient with prompt and professional service. We strive to make your experience at the lab as stress-free as possible with conveniently located facilities and hours of operation that accommodate your busy schedule. Our staff is committed to providing a professional environment for each patient during the specimen collection process. If you have any questions, please call our Customer Service Department at 402-717-5227 and we will be happy to assist you.

Where can I have my blood drawn or drop off a specimen?

CHI Health Laboratory offers primary and secondary patient service centers at many convenient metro Omaha and regional locations for specimen collection or drop off.

Patient Service Centers

We offer three Primary Patient Service Centers for your convenience. If you visit one of these centers, you will receive reference laboratory pricing.

Secondary Service Centers

As an alternative, you may visit one of the Secondary Service Centers located at hospital diagnostic centers to have your lab work drawn, or to drop off a specimen. Please bring with you a laboratory requisition. Click here for examples of laboratory requisitions accepted at the Primary and Secondary Service centers. 

What items do I need to take to the CHI Health Patient Service Center specimen collection lab?

You should bring with you the following information:
  • A laboratory requisition provided to you by your health care professional requesting laboratory testing. Click here to see examples of requisitions that can be submitted to the reference laboratory.
  • A current insurance card (Medicare, Private Insurance or HMO/PPO)
  • A photo ID (for example, a driver's license or state issued identification card) Minors must be accompanied by their parent or legal guardian.

    If you are bringing a minor to a specimen collection lab and you are not that minor’s legal guardian, you may need to bring a notarized statement signed by a parent or legal guardian authorizing you to give permission for the collection and billing of the tests ordered by the minor's doctor.

Are appointments required?

Appointments are not required. Walk-ins are welcome. However, our locations are generally busiest from opening until 10:00 AM. If fasting is not required for your test, you may wish to come during off- peak hours.

What should I expect when I have a lab test?

Your role in the performance of a lab test is to provide a specimen that will be analyzed in a laboratory. The specimen you provide might be blood or urine or stool. You can be assured that Alegent staff will make the specimen collection process as safe, quick, and comfortable as possible while safeguarding your dignity and privacy. When visiting your physician, ask what test is being performed, why the test needs to be done, what you can expect the procedure to be like, when you can expect to hear about your test results, and how the test results will affect the course of your care.

Do I need to do anything special to prepare for a lab test?

Sometimes special preparation is required to improve the accuracy of a test. This may involve fasting (not eating any or certain foods) for several hours or even overnight, drinking more or less water than usual, or avoiding certain medications or vitamin and herbal supplements before the test. If you are delivering a specimen to the lab, there might be special instructions for transporting the specimen. Your physician should provide you with written instructions for preparing for your test. Follow those instructions exactly as they are written. If you are not certain if special preparation is required, or if you have questions about the instructions you were given, contact your physician’s office. If you did not follow the test preparation instructions you received from your physician, let the staff at the specimen collection lab know about this before your specimen is collected.

Requesting Lab Results

Patients may access their laboratory results by completing a medical records Release of Information form. Forms can be mailed to the address below or faxed to 402-398-6016:

Bergan Mercy Medical Center
Attention: Release of Information
7500 Mercy Road
Omaha, NE 68124

If you have questions, or would like to receive a release of information form by mail, please call 402-717-5227. Note: You can expect to receive results within 30 days of our receipt of the form.

Patient Instructions

These patient instructions will guide you through the collection process.

What is Fasting?
Urine Collection - male
Urine collection - female
24-Hour Urine Collection
Patient Instructions for Stool Collection
Semen Analysis Collection - Fertility
Semen Analysis Collection - Post-vasectomy

Instrucciones Para el Paciente

Traducir al español Estas instrucciones para el paciente que le guiará en el proceso de recolección.

¿Qué Significa Estar En Ayunas Y Debo Yo Ayunar?
Recolección De Orina/Hombres
Recolección De Orina/Mujer
Instrucciones Para La Recolección De Orina De 24 Horas
Instrucciones Para El/La Paciente Para La Recolección De Heces
Análisis Semen - fertilidad - Español
Análisis Semen - después de vasectomía - Español

CHI Health Laboratory

CHI Health Laboratory unites reference and hospital laboratories. This unique combination of management experience allows us to better understand and assist our clients in their delivery of patient care.

CHI Health Laboratory's 250-member staff is comprised of highly trained medical directors, clinical laboratory scientists, technicians and support staff.

We strive to be a leader in providing integrated high quality clinical laboratory and anatomical pathology testing services in state-of-the-art facilities that are backed by extensive quality assurance programs. Our information system shares data across the CHI Health system, providing continuity of patient care by delivering accurate laboratory information to the right place and person at the right time.

CHI Health Laboratory maintains a current CLIA number through the United States Health and Human Services Centers Medicare & Medicaid Services (CMS). 

CHI Health Laboratory is accredited by The College of American Pathologists and is HIPAA compliant. We also participate in extensive quality assurance programs.