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CHI Health Laboratory Notifications

May 2017 Lab Update (Download PDF)

Lab Alert: Fungus Move

March 2017 Lab Alert (Download PDF)

  • Notice about Online Supply Ordering

February 2017 Lab Alert (Download PDF)

  • Notice to Physicians that utilize IVF protocols

January 2017 Lab Updates (Download PDF)

  • Throat Culture Changes
  • Changes for reporting Candida Species in bacterial and fungal cultures
  • Gastrointestinal Pathogen Profile by PCR (GI Panel)
  • Norovirus Detection, Stool

October 2016 Lab Updates (Download PDF)

  • New Chlamydia and Gonorrhea by PCR Orderables
  • Respiratory Pathogens and Influenza Testing
  • DELAYED: New Fixative for Ova & Parasite Exam

Lab Alert: Bioplex Specimen

Lab Alert: ANA Screen

Effective October 1: New Fixative for Ova and Parasite Exam

August 2016

Total-Fix® (black cap) will replace the SAF (yellow cap) as CHI Health Laboratory’s stool fixative for Ova and Parasite exam.

  • Total-Fix® is a superior fixative for the detection of parasites from stool specimens.
  • Total-Fix® will be available to order October 1st
  • SAF containers with be discontinued; specimens in SAF containers will not be rejected.

Read more.

Swabs Suboptimal for AFB/Fungus Cultures

August 2016

  • Collect tissue, exudates, and/or body fluids whenever possible in lieu of swabs.
  • Swabs are suboptimal for collecting patient material for AFB/Fungus cultures and could lead to false negative cultures.
  • When swabs are submitted, a comment will be added that negative cultures should be interpreted with caution.

Effective September 1, 2016: Tobramycin Becomes a Send Out Test
August 2016

Effective 9/1/16, CHI will discontinue in-house testing for Tobramycin. Specimens will be sent to PAML reference lab for Tobramycin Trough, Random, and Peak testing.

Test Schedule: Daily
Turnaround Time: 1-2 days
Test Orderable: Tobramycin level Random, Trough or Peak
EPIC Orderable: Tobramycin level Random LAB37
Tobramycin level Trough LAB38
Tobramycin level Peak LAB36
Specimen Type: Serum
Specimen Requirement: Red top tube
Stability: Refrigerated: 1 week; Frozen: 1 month
Method: Enzyme Immunoassay
CPT Code: 80200

Effective September 1, 2016: Theophylline Becomes a Send Out Test
August 2016

Effective 9/1/16, CHI will discontinue in-house testing for Theophylline. Specimens will be sent to PAML reference lab for Theophylline testing.

Test Schedule: Daily
Turnaround Time: 1-2 days
Test Orderable: Theophylline level
EPIC Orderable: Theophylline level LAB35
Specimen Type: Serum
Specimen Requirement: Red top tube
Stability: Refrigerated: 1 month; Frozen: 3 months
Method: Enzyme Immunoassay
CPT Code: 80198

Now Performed at CHI Health Lab: Meningitis/ Encephalitis by PCR
July 2016

Effective July 15, 2016, Meningitis/Encephalitis by PCR testing is performed at CHI Health Laboratory, F Street Omaha, NE 68117.

Meningitis/Encephalitis by PCR is a qualitative multiplexed nucleic acid-based test for the simultaneous detection and identification of multiple bacterial, viral, and cryptococcal nucleic acid targets directly from cerebrospinal fluid (CSF) specimens from individuals with signs and/or symptoms of meningitis and/or encephalitis. Meningititis/Encephalitis by PCR detects:

Bacteria Viral Fungus

Escherichia coli (K1 strains only)EnterovirusCryptococcus neoformans/gattii

Haemophilus influenzaeHuman parechovirus
Listeria monocytogenesHerpes viruses including Cytomegalovirus, Herpes simplex virus types 1 and 2, Human herpesvirus 6, and Varicella zoster virus

Neisseria meningitidis (encapsulated strains only)

Streptococcus agalactiae (Group B strep)

Streptococcus pneumoniae


Mumps Virus RNA Qualitative, Real-Time PCR
June 2016

Mumps Virus RNA Qualitative, Real-Time is available for molecular confirmation of mumps infection.

Test Schedule: Varies
Turnaround Time: 3-5 days
Test Orderable: Misc Chem
EPIC Orderable: Misc Chem Test or LAB2220
Add Comment – "Mumps by PCR, ARUP Test# 2009387”
Specimen Type: Buccal Swab
Specimen Requirement: 3 ml Viral Transport Media
Stability: Room Temp: 48 hrs; Refrigerated: 1 week; Frozen: 1 month
Method: Qualitative Real-Time Polymerase Chain Reaction
CPT Code: 87798

Effective July 11: CHI Health Lab Will No Longer Offer a Serum H. Pylori Antibody Test
June 2016

The American College of Gastroenterology no longer recommends serology for detection of H. pylori infection. A positive serology only determines that a patient has been exposed to H. pylori at some time in the past, but not whether the patient is currently infected. Studies indicate that about half of patients with a positive H. pylori serology do not have active infection (ACG, 2007). Moreover, serology cannot be used to show that H. pylori have been successfully eradicated after treatment, as antibody levels commonly remain elevated for months to years after treatment.

The stool antigen test is recommended by both the American Gastroenterological Association (AGA) and the American College of Gastroenterologists (ACG) as the preferred non-invasive test for diagnosis and confirmation of eradication. The method is highly sensitive and specific and useful for diagnosis therapeutic monitoring, and test of cure.

See Helicobacter Pylori Antigen in the Lab Testing Directory chihealth.com/lab-services for specimen requirements.


Contact List

Mailing Address

CHI Health Laboratory
4955 F Street
Omaha, NE 68117

Customer Service/Lab Results

Phone: (402) 717-5227 Press Option 1
Fax: (402) 717-5252

Courier Service

Phone: (402) 717-5227, Press Option 2

Lab Supplies

Phone: (402) 717-5227, Press Option 3
Fax: (402) 717-5262

Billing Services

Phone: (402) 717-5227, Press Option 4
Fax: (402) 717-5262

Information Services

Phone: (402) 717-2547
Fax: (402) 717-5262

Customer Representatives

Karynn Kucera
Office: 402-717-5214
Fax: 402-717-2839
Cell: 402-708-0575

Diana Rogers
Office: 402-717-5216
Fax: 402-717-2839

Denise Durski
Office: 402-717-5215
Fax: 402-717-2839
Cell: 402-306-6454

Denise York
Office: 402-717-2823
Fax: 402-717-5252
Cell: 402-350-7148


Patient Instructions

CHI Health Laboratory provides routine adult and pediatric specimen collections for diagnostic testing and screening. In addition to routine blood collection, you may drop off other types of specimens, stool, urine and semen specimens for analysis.

Our skilled staff works diligently to provide each patient with prompt and professional service. We strive to make your experience at the lab as stress-free as possible with conveniently located facilities and hours of operation that accommodate your busy schedule. Our staff is committed to providing a professional environment for each patient during the specimen collection process. If you have any questions, please call our Customer Service Department at 402-717-5227 and we will be happy to assist you.

Where can I have my blood drawn or drop off a specimen?

CHI Health Laboratory offers primary and secondary patient service centers at many convenient metro Omaha and regional locations for specimen collection or drop off.

Patient Service Centers

We offer three Primary Patient Service Centers for your convenience. If you visit one of these centers, you will receive reference laboratory pricing.

Secondary Service Centers

As an alternative, you may visit one of the Secondary Service Centers located at hospital diagnostic centers to have your lab work drawn, or to drop off a specimen. Please bring with you a laboratory requisition. Click here for examples of laboratory requisitions accepted at the Primary and Secondary Service centers. 

What items do I need to take to the CHI Health Patient Service Center specimen collection lab?

You should bring with you the following information:
  • A laboratory requisition provided to you by your health care professional requesting laboratory testing. Click here to see examples of requisitions that can be submitted to the reference laboratory.
  • A current insurance card (Medicare, Private Insurance or HMO/PPO)
  • A photo ID (for example, a driver's license or state issued identification card) Minors must be accompanied by their parent or legal guardian.

    If you are bringing a minor to a specimen collection lab and you are not that minor's legal guardian, you may need to bring a notarized statement signed by a parent or legal guardian authorizing you to give permission for the collection and billing of the tests ordered by the minor's doctor.

Are appointments required?

Appointments are not required. Walk-ins are welcome. However, our locations are generally busiest from opening until 10:00 AM. If fasting is not required for your test, you may wish to come during off- peak hours.

What should I expect when I have a lab test?

Your role in the performance of a lab test is to provide a specimen that will be analyzed in a laboratory. The specimen you provide might be blood or urine or stool. You can be assured that CHI Health staff will make the specimen collection process as safe, quick, and comfortable as possible while safeguarding your dignity and privacy. When visiting your physician, ask what test is being performed, why the test needs to be done, what you can expect the procedure to be like, when you can expect to hear about your test results, and how the test results will affect the course of your care.

Do I need to do anything special to prepare for a lab test?

Sometimes special preparation is required to improve the accuracy of a test. This may involve fasting (not eating any or certain foods) for several hours or even overnight, drinking more or less water than usual, or avoiding certain medications or vitamin and herbal supplements before the test. If you are delivering a specimen to the lab, there might be special instructions for transporting the specimen. Your physician should provide you with written instructions for preparing for your test. Follow those instructions exactly as they are written. If you are not certain if special preparation is required, or if you have questions about the instructions you were given, contact your physician's office. If you did not follow the test preparation instructions you received from your physician, let the staff at the specimen collection lab know about this before your specimen is collected.

Requesting Lab Results

Patients may access their laboratory results by completing a medical records Release of Information form. Forms can be mailed to the address below or faxed to 402-398-6016:

Bergan Mercy Medical Center
Attention: Release of Information
7500 Mercy Road
Omaha, NE 68124

If you have questions, or would like to receive a release of information form by mail, please call 402-398-6148. Note: You can expect to receive results within 30 days of our receipt of the form.

Patient Instructions

These patient instructions will guide you through the collection process.

What is Fasting?
Urine Collection - male
Urine collection - female
24-Hour Urine Collection
Patient Instructions for Stool Collection
Semen Analysis Collection - Fertility
Semen Analysis Collection - Post-vasectomy

Instrucciones Para el Paciente

Traducir al español Estas instrucciones para el paciente que le guiará en el proceso de recolección.

¿Qué Significa Estar En Ayunas Y Debo Yo Ayunar?
Recolección De Orina/Hombres
Recolección De Orina/Mujer
Instrucciones Para La Recolección De Orina De 24 Horas
Instrucciones Para El/La Paciente Para La Recolección De Heces
Análisis Semen - fertilidad - Español
Análisis Semen - después de vasectomía - Español

CHI Health Laboratory

CHI Health Laboratory unites reference and hospital laboratories. This unique combination of management experience allows us to better understand and assist our clients in their delivery of patient care.

CHI Health Laboratory's 250-member staff is comprised of highly trained medical directors, clinical laboratory scientists, technicians and support staff.

We strive to be a leader in providing integrated high quality clinical laboratory and anatomical pathology testing services in state-of-the-art facilities that are backed by extensive quality assurance programs. Our information system shares data across the CHI Health system, providing continuity of patient care by delivering accurate laboratory information to the right place and person at the right time.

CHI Health Laboratory maintains a current CLIA number through the United States Health and Human Services Centers Medicare & Medicaid Services (CMS). 

CHI Health Laboratory is accredited by The College of American Pathologists and is HIPAA compliant. We also participate in extensive quality assurance programs.