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Welcome to CHI Health

We're in the process of transitioning to a new website for an improved experience. During this time, please use the links below to access important information.

Important links and information

CHI Health Creighton University Medical Center - ​Bergan Mercy 

7500 Mercy Road
Omaha, NE 68124 

Phone: (402) 398-6060

CHI Health Good Samaritan

10 E 31st Street
Kearney, NE 68847

Phone: (308) 865-7100

CHI Health Immanuel

6901 North 72nd Street
Omaha, NE 68122

Phone: (402) 572-2121​

CHI Health Lakeside

16901 Lakeside Hills Ct.
Omaha, NE 68130 

Phone: (402) 717-8000

CHI Health Mercy Corning

603 Rosary Drive
Corning, IA 50841

Phone: (641) 322-3121​

CHI Health Mercy Council Bluffs

800 Mercy Drive
Council Bluffs , IA 51503

Phone: (712) 328-5000

CHI Health Midlands

11111 South 84th Street
Papillion, NE 68046

Phone: (402) 593-3000

CHI Health Missouri Valley

631 N. 8 Street
Missouri Valley, IA 51555

Phone: (712) 642-2784

CHI Health Nebraska Heart

7440 S 91st St.
Lincoln, NE 68526

Phone: (402) 489-6555​

CHI Health Plainview

704 N. 3rd Street
Plainview, NE 68769

Phone: (402) 582-4245​

CHI Health Schuyler

104 W. 17 St.
Schuyler, NE 68661

Phone: (402) 352-2441​

CHI Health St. Elizabeth

555 S 70th St.
Lincoln, NE 68510

Phone: (402) 219-8000

CHI Health St. Francis

2620 W Faidley Ave.
Grand Island, NE 68803

Phone: (308) 384-4600​

CHI Health St. Mary's

1301 Grundman Blvd.
Nebraska City, NE 68410

Phone: (402) 873-3321

You are able to schedule a Primary Care appointment via our chat function.

Agents available 7 days a week from 8 a.m to 5 p.m. Chat to schedule is only available for primary care providers.

Call a clinic directly:

Rural:

Bedford - (712) 523-2196
Clarkson - (402) 892-3466
Florence - (402) 453-9900
Glenwood - (712) 527-3699
Corning - (641) 322-5245
Dunlap - (712) 643-2298
Howells - (402) 986-1115
Lennox - (641) 333-2266
Logan - (712) 644-3288
Missouri Valley - (712) 642-2794
Oakland - (712) 482-6484
Plainview - (402) 582-3434
Schuyler - (402) 352-3745
St. Mary's - (402) 873-4242
Woodbine - (712) 647-2566
 

Omaha:

132nd & Center - (402) 717-9400
161 & Maple - (402) 717-9700
Elkhorn - (402) 758-5452
Gretna - (402) 332-2772
Immanuel - (402) 572-3900
Midlands - (402) 827-4900
Millard - (402) 717-9100
University Campus - (402) 717-0380
Bellevue - (402) 717-0450
42nd & L - (402) 733-4433
81st & Center - (402) 717-3000
La Vista - (402) 717-9500
Lakeside - (402) 758-5400
Maple Hills - (402) 572-3500

Iowa:

Valley View - (712) 328-8800
West Broadway - (712) 328-9100

Lincoln:

70th & A - (402) 488-0040
Antelope Creek - (402) 483-6000
Stevens Creek - (402) 327-7500
Yankee Hill - (402) 328-6300
East Lincoln Internal Medicine: (402) 484-4940
Prairie Lake: (402) 328-4700

Grand Island:

St. Francis - (308) 398-5522

Kearney:

Kearney Clinic - (308) 865-2141

Outpatient

Richard Young Outpatient Clinic - (308) 865-2249

Immanuel Psychiatric Associates - (402) 572-2916

Bellevue Psychiatric Associates - (402) 717-7681

Lasting Hope Outpatient Psychiatric Associates - (402) 717-5550

Lakeside Psychiatric Associates - (402) 758-5850

Mercy Council Bluffs Psychiatric Associates - (712) 328-2609

Psychiatric Immediate Care Clinic - (402) 717-4673 ext 0

New Patient Appointment - (402) 717-4673 ext 0

Partial

Child and Adolescent Partial Immanuel - (402) 572-2870 or (402) 572-2927

Adult Partial Immanuel - (402) 572-3270 or (402) 572-2843

Heritage Partial Immanuel - (402) 572-3270 or (402) 572-3495

Child and Adolescent Partial Mercy Council Bluffs - (712) 328-5919

Hospital Based, Residential and Inpatient

ECT - (402) 572-2524

Lasting Hope Recovery Center - Direct: (402) 717-5400 / To Access Services: (402) 717-4673

Immanuel 4E/SCU Inpatient - To Access Services: (402) 717-4673

Immaunel Child and Adolescent Inpatient - Direct: (402) 572-2480 / To Access Services: (402) 717-4673

Immanuel Heritage Inpatient - Direct: (402) 572-2425 / To Access Services: (402) 717-4673

Immanuel Psychiatric Residential Treatment Facility - (402) 572-2040

Mercy Council Bluffs Inpatient - (402) 717-4673

Richard Young Behavioral Health Inpatient - (308) 865-2000

Quick Information

Our licensed health care providers can assess symptoms and diagnose minor illnesses and injuries over the phone or via video– all from the comfort of your own home, office, car or wherever your need arises! We treat patients ages 18 months and older. Most major insurances are accepted or $35 for self-pay.
We are staffed by Physicians Assistants (PAs) and Advanced Practice Registered Nurses (APRNs) with Physician oversight, and medications are prescribed, when appropriate.

Virtual Quick Care can help treat minor conditions such as:

  • Cold, sore throat, flu, cough, sinus infections
  • Allergies, sinus symptoms, asthma
  • Back pain, ear pain, headache
  • Pink eye and other eye issues
  • Shingles, rashes, dermatitis, hives
  • Nausea, vomiting, diarrhea, constipation
  • Yeast infections, urinary tract infections
  • Sprains, scrapes and bruises
  • Burns, cuts, insect bites
  • Other minor medical concerns

Please note these tips for VQC when getting ready to start a visit.

 

Start a Virtual Quick Care Visit

If you don't have a MyChart account, you can also start a Virtual Quick Care visit by calling (402) 717-1255.

To request an appointment for your mammogram, please use the form link below.

How to Obtain Your Hospital or Clinic Medical Records

CHI Health provides you, or your authorized representatives, several options for accessing your health information:

  • Request your information from the hospital or clinic where you received care (please see instructions below).
  • View portions of your medical information via MyChart.
  • Use another application to access your health information.
    • Currently available is the Health app, which is offered by Apple Inc. for iPhones with iOS version software 11.3 or greater. You will recognize it easily by the heart image. The Health app consolidates all of your health data from iPhone, Apple Watch, and third-party apps you already use, so you can view all your progress in one convenient place. This includes your health records from CHI Health and other health systems if you choose to add to add them. To get started:
      • You will need to first set up a portal account with MyChart.
      • The username and password you choose will be the security component for your health information and make it possible for you to access and import it.
      • Please note: we reserve the right to disable a third-party application, if needed. That application’s terms of use will apply and we will not have the control or ability to secure the data you place within that system.

CHI Health Hospitals - Requesting Medical Records

Complete Authorization Form or Patient Access Request Form

Download, print and complete the “Authorization for Use or Disclosure of/Access to Protected Health Information” form (to authorize disclosure of records to another person or organization) or  “Patient Access Request to Their Protected Health Information” form (to request access to own records).  If questions on completing the form, contact the hospital Release of Information representative at the below phone number.

Authorization for Use or Disclosure of/Access to Protected Health Information Form

Patient Access Request to Their Protected Health Information Form

Amendment to Protected Health Information

Submit the Request

Submit the completed authorization form or access request form to the hospital at which you were treated by mailing or faxing:

CHI Health Creighton University Medical Center - Bergan Mercy
Attn: Health Information Management (Release of Information)
7500 Mercy Rd
Omaha, NE 68124
Phone: (402) 398-6803
Fax: (402) 398-6016

CHI Health Good Samaritan
Attn: Health Information Management (Release of Information)
10 E 31st St
Kearney, NE 68847
Phone: (308) 865-7945
Fax: (308) 865-2926

CHI Health Immanuel
Attn: Health Information Management (Release of Information)
6901 N 72nd St
Omaha, NE 68122
Phone: (402) 572-2097
Fax: (402) 572-2054

CHI Health Lakeside
Attn: Health Information Management (Release of Information)
16901 Lakeside Hills Ct
Omaha, NE 68130
Phone: (402) 717-8041
Fax: (402) 717-8040

CHI Health Mercy Corning
Attn: Health Information Management (Release of Information)
603 Rosary Dr
Corning, IA 50841
Phone: (402) 717-1792
Fax: (402) 717-0032

CHI Health Mercy Council Bluffs
Attn: Health Information Management (Release of Information)
800 Mercy Rd
Council Bluffs, IA 51503
Phone: (712) 328-5924
Fax: (712) 328-5932

CHI Health Midlands
Attn: Health Information Management (Release of Information)
11111 S 84th St
Omaha, NE 68046
Phone: (402) 593-3336
Fax: (402) 593-3353

CHI Health Missouri Valley
Attn: Health Information Management (Release of Information)
631 N 8th St
Missouri Valley, IA 51555
Phone: (402) 717-1792
Fax: (402) 717-0032

CHI Health Nebraska Heart
Attn: Health Information Management (Release of Information)
7500 S 91st St
Lincoln, NE 68526
Phone: (402) 219-7568
Fax: (402) 219-7289

CHI Health Plainview
Attn: Health Information Management (Release of Information)
704 N 3rd St
Plainview, NE 68769
Phone: (402) 717-1792
Fax: (402) 717-0032

CHI Health Schuyler
Attn: Health Information Management (Release of Information)
104 W 17th St
Schuyler, NE 68661
Phone: (402) 717-1792
Fax: (402) 717-0032

CHI Health St. Elizabeth
Attn: Health Information Management (Release of Information)
555 S 70th St
Lincoln, NE 68510
Phone: (402) 219-7731
Fax: (402) 219-7289

CHI Health St. Francis
Attn: Health Information Management (Release of Information)
2620 W Faidley Ave
Grand Island, NE 68803
Phone: (308) 398-5506
Fax: (308) 398-5699

CHI Health St. Mary's
Attn: Health Information Management (Release of Information)
1301 Grundman Blvd
Nebraska City, NE 68410
Phone: (402) 873-8922
Fax: (402) 874-5201

Fees

  • There is no charge for records sent directly to a provider or other health care facility for the purpose of continuing care.
  • If requesting records for personal or other use, a fee may be charged. Please contact the facility at the above phone number for information.

Processing Your Request

  • In most cases, record copies are available in less than a week, however some requests may take longer to process.
  • If you have questions or need to verify the status of your submitted request, please contact the facility at the above phone number.

Operations

  • President and CEO - Tim Bricker
  • Chief Medical Officer - Brian Tiffany, MD
  • Chief Strategy Officer - Kathleen "Kat" Rondeau
  • Chief Nursing Officer - Tim Plante
  • Vice President of Operations and Performance Partnerships - Derek Havens
  • Chief Human Resources Officer - Aaron Austin
  • Chief Information Officer - Bradley Pristelski
  • Chief Finance Officer - Troy Hammett

Market Presidents

  • Market President, Omaha, Lincoln, Kearney and Grand Island - Cary Ward, MD, MBA, FACP
  • Market President, Critical Access Hospitals - David Jones
  • Market President, Bismarck - Reed Reyman, EdS

Physician Enterprise

  • Chief Medical Officer, Physician Enterprise - Randy Pritza, MD

System Support

  • Division Vice President, Marketing - Tina Ames
  • Division Vice President, Philanthropy - Kathy Bertolini
  • Vice President, Supply Chain - Jarrod Carley
  • Vice President Strategy, Public Affairs, Business Development - Pete Festerson
  • Regional CRO and Vice President, Corporate Responsibility - Sheri Heinisch
  • Senior Vice President, Mission Integration - Andrew Santos, BA, M. Div, MBA, D. HCML (cand.)

 

Contact: Ashley Carroll (402) 708-6860

Omaha/Council Bluffs Metro Area 
(Douglas, Sarpy, & Cass Counties - NE and Pottawattamie and Mills Counties - IA) 

The full CHNA can be found at DouglasCountyHealth.com.

CHI Health Creighton University Medical Center - Bergan Mercy

CHNA: current | previous
Implementation Plan: current | previous

CHI Health Immanuel

CHNA: current | previous
Implementation Plan: current | previous

CHI Health Lakeside

CHNA: current | previous
Implementation Plan: current | previous

CHI Health Lasting Hope Recovery Center

CHNA: current | previous
Implementation Plan: current | previous

CHI Health Mercy Council Bluffs

CHNA: current | previous
Implementation Plan: current | previous

CHI Health Midlands

CHNA: current | previous
Implementation Plan: current | previous

 

Corning, Iowa (Adams & Taylor Counties)

CHI Health Mercy Corning

CHNA: current | previous
Implementation Plan: current | previous

 

Missouri Valley, Iowa (Harrison County)

CHI Health Missouri Valley

CHNA: current | previous
Implementation Plan: current | previous

 

Grand Island, NE (Hall County)

CHI Health St. Francis and Skilled Nursing Facility - Long Term Care

CHNA: current | previous

Implementation Plan (St. Francis): current | previous

Implementation Plan (Skilled Care): current | previous

 

Plainview, NE (Pierce County)

CHI Health Plainview

CHNA: current | previous
Implementation Plan: current | previous

 

Schuyler, NE (Colfax County)

CHI Health Schuyler

CHNA: current | previous
Implementation Plan: current | previous

 

Kearney, NE (Buffalo County)

CHI Health Good Samaritan & Richard Young Behavioral Health Center

CHNA: current | previous
Implementation Plan (Good Samaritan): current | previous

Implementation Plan (Richard Young): current | previous

 

Lincoln, NE (Lancaster County)

CHI Health St. Elizabeth

CHNA: current | previous
Implementation Plan (St. Elizabeth): current | previous

CHI Health Nebraska Heart

CHNA: current | previous
Implementation Plan (Nebraska Heart): current | previous

 

Nebraska City, NE (Otoe County)

CHI Health St. Mary's

CHNA: current | previous
Implementation Plan: current | previous

Financial Resources

We are committed to price transparency and empowering patients to understand their health care costs. Basic information about pricing and costs is provided below. For a more complete understanding of your financial responsibility, we encourage you to contact your insurance provider.

We want to help you make informed decisions about your care. To obtain cost estimates for common health care services, please access our easy-to-use cost estimator tool.  You may also contact our financial counselors for assistance.

Standard Charges

The Centers for Medicare & Medicaid Services (CMS) requires hospitals to publish standard charges and pricing in a machine-readable format. The Standard Charges file does not include insurance deductibles or other patient-specific insurance information or financial assistance discounts. To obtain an estimate of your out-of-pocket costs, we recommend using our cost estimator tool or contacting your insurance provider.

The following Standard Charges Machine Readable File is posted in a CMS-compliant .JSON file format. Per 45 CFR 180.20, Machine Readable File format means “a digital representation of data or information in a file that can be imported or read into a computer system for further processing. Examples of machine-readable formats include, but are not limited to, .XML, .JSON and .CSV formats.”  Because the files are intended to be read by machines for further processing, these files are not intended to be user-friendly. Please use our Cost Estimator Tool for access to user-friendly consumer pricing information on shoppable services.

Our hospital used the recommended format/schema provided by CMS for .JSON machine-readable file development. The detailed schema can be found here on the CMS Hospital Price Transparency Resources page.

Download our standard Charge Description Master (CDM) files below:

Download our Machine Readable Standard Charge Files (MRF) below:

Amount Generally Billed - If you qualify for partial support from CommonSpirit Health, learn the amounts generally billed/reimbursed for services at CommonSpirit Health hospitals.