Mercy’s Henning among ‘Heroes’ of Iowa Hospital Employees
Release Date: 10/17/2008

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Iowa Hospital Association Recognizes Those Who Go Above and Beyond DES MOINES, Iowa –Patients at Alegent Health hospitals have experienced first-hand the high-quality care that nurses provide each day. Now the state knows it too as Jolene Henning, RN, at Mercy Hospital, has been recognized for her passion in saving hearts across southwest Iowa. Jolene has been named one of Iowa’s 10 outstanding hospital employees for 2008, thanks to her tireless work to bring life-saving equipment to the people of the county. As both a charge nurse and the Chest Pain/EMS coordinator in Mercy Hospital’s Emergency Department, Jolene sees the value of pre-hospital care and emergency medicine. This past year, her dedication helped outfit all 16 of the Pottawattamie County ambulance squads with 12-lead electrocardiogram machine or ECG machines, which reduce the time it takes for men and women experiencing chest pain to get an ECG reading. “Jolene helped with fundraising efforts needed to purchase the machines and also took her personal time to educate the EMS providers on how to use the machine and interpret its findings,” said Rick Benson, Council Bluffs EMS operations officer. “Through it all Jolene’s passion and commitment for the project never wavered.” Now EMS providers can transmit ECGs from the field to an Emergency Room physician. If results show a possible heart attack, immediate steps are taken to notify the Cath Lab team including the cardiologist to be ready when the patient arrives to the hospital. “Her efforts have improved the quality of patient care and more importantly, have saved people’s lives. She is truly a shining example of a hero both in the hospital and in the community,” said Knedler. “IHA is proud to recognize and honor the caring work of these exceptional hospital employees,” said IHA Board Chair Jay Christensen. “The compassion and dedication of Iowa’s hospital employees is well known. So when a group like this is shown to rise even higher, it is well worth applauding.” This is the second year the Iowa Hospital Association has recognized hospital employees who have performed a heroic act or tirelessly given their time, talent or expertise to better their hospital, patients or community, with measurable results. These everyday heroes are the role models for Iowa’s 71,000 hospital employees and the communities they serve. Alegent Health is the largest not-for-profit, faith-based healthcare system in Nebraska and southwestern Iowa with nine acute care hospitals, more than 100 sites of service, over 1,300 physicians on its medical staff and roughly 9,000 employees. Alegent Health is ranked first in the country in quality and patient satisfaction according to the Network for Regional healthcare Improvement (NRHI). That exceptional commitment to providing patient focused care for the body, mind and spirit of every person keeps Alegent Health faithful to its Mission, which was inspired by its sponsors, Catholic Health Initiatives and Immanuel Health Systems. At Alegent Health, patients and their families find a continuum of care, from women's and children's services, primary care, wellness counseling, and senior care to cardiovascular services, orthopaedics, oncology, physical rehabilitation and behavioral health. Alegent Health is online at