Infusion Pharmacy FAQ's

Q: Will my insurance cover home infusion therapy?
A: CHI Health at Home  infusion pharmacy services are provided to the insured and uninsured alike. As an approved provider for most insurance companies in Nebraska and Iowa, we work with patients and their families to explain benefits, verify coverage and inform you of any financial obligations before therapy services begin. To speak with a home infusion representative regarding your individual coverage or financial responsibilities for services, please contact us at 402-898-8470.

Q: Does a nurse administer all doses of my infusion therapy?
A:
. Your initial dose of medication will be administered by a member of our team. Successive doses may be given by a nurse but our goal is to train you to administer your medicine yourself. A nurse from our home infusion team will teach you or a loved one on how to administer your medications at home.

Q: Is home infusion therapy safe?
A:
Yes. Our highly skilled team of nurses will teach and monitor your IV therapy in the home to ensure you are properly trained and follow appropriate administration technique(s). Additionally, patients experiencing infusion therapy at home often recover faster and experience fewer complications.

Q: Do I have to pick up my medicine from the Pharmacy?
A:
Our delivery drivers and services will deliver your medication to your door and a nurse will always train you on proper administration.

Q: When will my medicine be delivered?
A:
Many times your medicine is ready to go when you are discharged from the hospital. It may be at home waiting for you when you get home. If you have questions regarding medicine delivery, please call 402-898--8470.

Q: If I have any trouble with my PICC line, who do I call?
A:
Please call 402-898-8470and a trained professional will answer your questions and advise a course of action.

Q: What if I have a question about my pump?
A:
Please call 402-898-8470 and a trained professional will answer your questions and advise a course of action.

Q: I have general questions, who do I call?
A:
Please call 402-898-8470 and a trained professional will answer your questions and advise a course of action

Q: What do I do if I run out of my medicine or accidently spill some?
A:
Please call 402-898-8470 and a trained professional will answer your questions and advise a course of action.

Contact:

CHI Health at Home

Home Infusion Pharmacy
Phone: 402-898-8470 or 402-898-8000
Fax: 402-898-8484

Physicians may call in a referral or fax a referral form.